Saturday, August 25, 2018

Uber rolls out new injury, medical and death protection for drivers in SA

Uber has announced a partnership with Chubb Insurance as part
of an extended commitment to driver-partner protection in
South Africa.
Last year, Uber secured injury protection cover for riders
from Chubb for every ride requested on the app.
Uber driver-partners and Uber Eats delivery-partners will now
also benefit from the same cover at no additional cost – from
the moment they accept a trip or delivery request, while
driving to pick up a rider or on the way to a restaurant, and
until the trip ends, the company said.
In the unfortunate event of an accident or a crime-related
incident resulting in an injury during a trip, drivers and
delivery-partners will have access to the following benefits:
  • Emergency medical treatment: If an
    accident happens On-Trip, this cover reimburses drivers for
    emergency medical treatment costs they have incurred in the
    first 48 hours following the accident up to a capped sum.
    In addition, this cover reimburses ambulance service costs
    and provides drivers with an immediate small lump sum
    payment to cover their basic expenses following the
  • Death and final payments: In the
    unfortunate event that a driver dies as a result of an
    accident On-Trip, their dependents or heirs will benefit
    from a lump sum payment. They will also obtain an
    additional lump sum amount which can be used as they deem
  • Permanent disability payments: In the
    unfortunate event that a driver suffers a permanent
    disability as a result of an accident On-Trip, they will
    benefit from a lump sum payment. The amount depends on the
    severity of the disability, as determined by Chubb
  • Daily confinement payment: If a driver is
    hospitalised for more than 24 hours they will receive a
    daily payment for up to 30 days for each day that they have
    to remain in the hospital. This is non-medical expense
    cover as a result of hospitalisation and not a substitute
    for medical aid cover.
  • Daily payment benefit (injury): If a
    driver is hospitalized for more than 48 hours as a result
    of an accident that happened On-Trip and are thereafter
    unable to drive because of those injuries, they will
    receive a daily payment for up to 30 days whilst they are
    medically certified by a doctor as unfit to work.
In addition to the partner injury protection, Uber’s
partnership with RoadCover for riders will also now be
extended to driver and delivery-partners.
RoadCover will provide assistance and legal representation to
drivers and other third parties with their submission of
claims submitted to the Road Accident Fund at no additional
cost to themselves.
“The partner injury protection has been tailored specifically
for those on the road, building on the security available
through the Uber app and ensuring a safer ride during every
journey booked through the Uber app,” it said.
“This is an innovative and first of its kind solution for
drivers and delivery-partners using technology apps across
South Africa and is simultaneously being launched in the
Kingdom of Saudi Arabia, Egypt and Pakistan, with Uber
looking to add more countries across the Middle East and
Africa soon,” it said.

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